General Terms and Conditions for Events
- I. Applicability
These Terms and Conditions apply to all contracts with Platzl Hotel Inselkammer KG, Sparkassenstr. 10, 80331 Munich, phone: +49 89 23703 777, e-mail: sales@platzl.de (the "Hotel")
- on the ceding of conference, banquet and Event rooms by way of rental agreements for the purpose of holding Events such as banquets, seminars, conferences, etc. and all other related services and deliveries of the Hotel ("Events") as well as
- on pre-negotiated restaurant bookings in the spaces of the Hotel's a la carte restaurants. "Pre-negotiated restaurant bookings" are bookings for a certain number of people (at least 6 people) for which a fixed menu has been pre-ordered or a minimum turnover or a flat rate per guest has been agreed.
- The subletting or re-letting of the ceded rooms, areas or showcases as well as invitations to job interviews, sales or similar Events require the prior written consent of the Hotel.
- Any terms and conditions of the customer (hereinafter also referred to as the "Organizer") shall only apply if these have been expressly agreed.
- II. Conclusion of contract, contract partners, contractual liability
1. The contract is concluded in the Hotel accepting the application (confirmation) to the Organizer; both of which are the contracting parties.
2. At the latest upon the conclusion of the contract, the customer is obliged to inform the Hotel without being asked, should the Event be likely to jeopardize the smooth running of the business, the security or the reputation of the Hotel in public due to its political, religious or any other characteristic reasons inherent in the Event.
3. The Hotel's liability is limited to damage ascribed to intent or gross negligence on the part of the Hotel, its legal representative or vicarious agent, unless essential contractual obligations (cardinal obligations) in the area of typical performance are concerned; this does not apply in the case of liability for damage resulting from injury to life, limb or health. Cardinal obligations are those obligations which make the proper execution of the contract possible in the first place and on the fulfillment of which the customer relies on and may rely on. The Organizer is obliged to inform the Hotel in good time should the occurrence of an exceptionally high damage be possible.
- III. Services, prices, payment
1. The Hotel is obliged to provide the services ordered by the Organizer and pledged by the Hotel.
2. The Organizer is obliged to pay the Hotel's prices agreed for these services. The Organizer must also pay all services rendered and expenses incurred by the Hotel in conjunction with the Event to third parties.
3. The agreed prices include the applicable statutory value added tax/sales tax. If the period between the conclusion of the contract and the Event exceeds four months and if the price generally charged by the Hotel for such services increases, the Hotel may increase the contractually agreed price adequately, but by no more than 10%.
4. If a minimum turnover has been agreed and this is not reached, the Hotel may demand 100% of the difference as loss of profit, unless the customer can prove lower damage or the Hotel can prove higher damage.
5. Hotel invoices without a due date are payable without deduction within 10 days of receipt of the invoice. The customer agrees to receive the invoice electronically. In the Event of overdue payment, the Hotel is entitled to charge interest on arrears in accordance with Section 288 of the German Civil Code. The right to assert an additional damage is reserved.
6. The Hotel is entitled to demand an appropriate advance payment at any time. The amount of the advance payment and the payment dates may be agreed in writing in the contract.
7. In justified cases, e.g. if the customer is in arrears with the payment or if the scope of the contract is extended, the Hotel is entitled to demand an advance payment or a security deposit even after conclusion of the contract within the meaning of No. 6 above or to demand an increase in the advance payment or security deposit agreed in the contract up to the agreed full remuneration.
8. A flat rate of EUR 70.00 per staff hour will be charged for evening Events from 11 p.m. onwards. The Hotel undertakes to keep the number of employees as low as possible while ensuring that the Event runs smoothly.
9. The Hotel reserves the right to make room changes if this is reasonable for the customer in a specific individual case.
10. The customer may only offset a claim of the Hotel with an undisputed or legally enforceable claim.
- IV. Withdrawal by the Hotel/Restaurant
1. If an advance payment owed under these Terms and Conditions or under a separate agreement is not made by the customer even after the expiry of a reasonable grace period set by the Hotel with a warning of refusal, the Hotel is entitled to withdraw from the contract.
2. Furthermore, the Hotel is entitled to withdraw from the contract for objectively justified reasons. An objectively justified reason exists in particular,
a. if force majeure or other circumstances beyond the control of the Hotel render the fulfillment of the contract impossible or impair it considerably;
b. if Events are booked under misleading or false statements of material facts, in particular regarding the Organizer or the purpose;
c. if the Hotel has reasonable grounds to believe that the Event may jeopardize the smooth operation of the business, the security or the reputation of the Hotel in public, without this being attributable to the Hotel's sphere of control or organization;
d. if the purpose or reason for the Event is unlawful;
e. if § II. 2. is violated;
3. If the customer has been granted a contractual right to withdraw from the contract free of charge within a certain period, the Hotel is entitled to withdraw from the contract within this period if the Hotel has received inquiries from other customers regarding the booked Event rooms and the customer does not waive its right of withdrawal upon an enquiry with a reasonable deadline by the Hotel. This also applies if the customer has been granted an option with a specific deadline for exercising the right and the customer is not prepared to make a definitive booking after the Hotel has set a reasonable deadline.
4. The Hotel must inform the Organizer of the exercise of the right of withdrawal without delay and reimburse the counter performance of the contractual partner without delay.
5. The justified withdrawal of the Hotel does not justify any claims for damages by the customer.
- V. Withdrawal/cancellation of services and/or products by the customer
1. The customer may only unilaterally withdraw from the contract concluded with the Hotel free of charge if a right to withdraw from the contract free of charge has been expressly agreed in the contract or if there is a statutory right to withdraw from the contract free of charge. The agreement of the right of withdrawal as well as any consent of the Hotel to a cancellation of the contract requested by the customer shall be made in text form.
2. If a date has been agreed for exercising the right of withdrawal free of charge, the customer may withdraw from the contract up to that date without incurring payment or compensation claims by the Hotel. The right expires if the customer does not exercise it in text form vis-a-vis the Hotel by the agreed date.
3. If no right to withdraw from the contract free of charge has been agreed or such right has already expired, there is no statutory right to dissolute the contract free of charge either, and if the Hotel does not agree to a free cancellation of the contract, the Hotel retains the claim for the agreed rent for rooms, exhibition spaces, technical and Event equipment, for any remuneration of services rendered by third parties according to § III. 2. sentence 2 as well as the claim according to § III. 4. if minimum turnover has been agreed, although the services were not taken up on the agreed date ("booking date").
The Hotel must offset the revenue from any other letting as well as saved expenses. The expenses saved in each case can be calculated as a lump sum, in the case of individually listed rental prices with 10%. The customer is at liberty to prove that the claim did not arise at ail or not in the amount claimed. The Hotel is at liberty to prove that a higher claim has arisen.
4. If the customer cancels an Event, the following shall apply:
a. In the case of cancellations from the 60th day before the booking date, the Hotel is entitled to bill - in addition to any agreed rental price (less any other revenue or saved expenses in accordance with the above paragraph 3 sentence 2) and any remuneration for third-party services in accordance with § III. 2. sentence 2 - 30% of the lost consumption turnover, and from the 30th day 70% of the consumption turnover. In the case of Events lasting several days, the first day of the Event is decisive for calculating the deadline. The customer is at liberty to prove that the claim did not arise at all or not in the amount claimed. The Hotel is at liberty to prove that a higher claim has arisen.
b. Unless a lump sum for the entire catering was exceptionally agreed, the calculation of the consumption turnover is based on the formula: menu price of the Event plus drinks x number of guests. If no price has yet been agreed for the menu, the cheapest 3-course menu of the Event offer valid on the agreed booking date shall be used as the basis. In this case, drinks are charged at one third of the menu price per guest.
c. If a conference flat rate per guest has been agreed, the Hotel is entitled to charge 60% of the conference flat rate x agreed number of guests in the Event of cancellation from the 60th day before the booking date and 85% in the Event of cancellation from the 30th day before the booking date. In the case of Events lasting several days, the first day of the Event is decisive for calculating the deadline. The customer is at liberty to prove that the claim did not arise at all or not in the amount claimed. The Hotel is at liberty to prove that a higher claim has arisen.
d. If, by way of exception, rent for rooms and/or exhibition space has not been agreed separately in the contract but is included in the conference package on a pro rata basis, the Hotel may charge the proportion of rent included in the package x the agreed number of guests, less a lump sum of 10% for saved expenses, even in the Event of cancellation prior to the 60th day before the booking date. This applies accordingly in the case of complete flat rates including the accommodation fee for the relevant portion. Paragraph 3 sentence 2 above on the offsetting of other revenue applies accordingly.
5. If the customer cancels pre-negotiated restaurant bookings, the following applies:
a. The booking can be canceled free of charge up to 28 days before the booking date.
b. For cancellations from the 27th day before the booking date, any agreed room rental must be paid, less any revenue the restaurant may have earned from another rental and saved expenses. The expenses saved can be fixed by the restaurant at a flat rate of 10%.
c. For cancellations from the 13th day before the booking date, the customer shall owe 60% of the agreed flat rate per agreed guest in the case of agreed flat rates and 35% of the menu price per agreed guest in the case of an agreed menu.
d. In the Event of cancellation from the 4th day before the booking date, the customer shall owe 85% of the package price per agreed guest in the case of agreed packages and 70% of the menu price per agreed guest in the case of an agreed menu.
e. In the Event of an agreed minimum turnover (instead of the cost allocation from room rental, food and beverages), the customer shall owe 100% of the agreed minimum turnover.
f. Regarding all of the aforementioned lump sums, the
customer is entitled to prove that less damage or no damage at all has occurred. The Hotel is entitled to prove that higher damage has occurred.
- VI. Changes to the number of guests and the time of the Event
1. A change in the number of guests by more than 5% must be notified to the banqueting department or the restaurant at least 5 working days before the start of the Event; it requires the Hotel's consent.
2. A reduction in the number of guests by a maximum of 5% will be recognized by the Hotel when invoicing. If the number of guests changes by more than 5%, the originally reported number of guests less 5% will be used as a basis. This does not affect any agreed minimum numbers of persons or minimum turnover.
3. In the Event of an upward deviation, the actual number of guests will be charged.
4. If the number of guests deviates by more than 10%, the Hotel is entitled to redetermine the agreed prices and to change the confirmed rooms, unless this is unreasonable for the Organizer.
5. If the agreed start or end times of the Event are postponed without the prior written consent of the Hotel, the Hotel may charge additional costs of readiness to perform, unless the Hotel is at fault for the postponement of the times.
- VII. Bringing food and beverages
Generally, the Organizer may not bring food and beverages to Events/pre-negotiated restaurant bookings. Exceptions require a written agreement with the banqueting department or the restaurant. In these cases, an amount is charged to cover overhead costs.
- VIII. Technical equipment and connections
1. If the Hotel procures technical and other equipment from third parties for the Organizer at the Organizer's instigation, it shall act in the name of, on the authority of and for the account of the Organizer.
2. The Organizer is liable for careful handling and proper return. The Organizer shall indemnify the Hotel against all claims of third parties arising from the of provision of this equipment.
3. The use of the Organizer's own electrical equipment using the Hotel's electrical network requires the Hotel's written consent. Any malfunctions or damage to the Hotel's technical equipment caused by the use of this equipment shall be borne by the Organizer unless the Hotel is responsible for such malfunctions or damage. The Hotel may record and charge for the electricity costs incurred by the use in the form of a lump sum at an adequate amount.
4. The Organizer is entitled to use its own telephone, fax and data transmission equipment with the Hotel's consent. The Hotel may charge a connection fee for this.
5. If suitable Hotel equipment is not used because the Organizer connects its own equipment, the Hotel may charge a corresponding fee.
6. Faults in the technical or other equipment provided by the Hotel will be rectified immediately if possible. Payments cannot be withheld or reduced if the Hotel is not responsible for these disruptions.
7. The customer must obtain any official permits required for the Event in good time and at its own expense. The customer is responsible for the compliance with public law requirements and other regulations.
- IX. Loss of or damage to items brought along
1. Any exhibit items or other items, including personal items, are kept in the event rooms or in the Hotel at the risk of the Organizer. The Hotel assumes no liability for the loss, destruction or damage to these items, except in cases of gross negligence or intent on the part of the Hotel, its legal representative or vicarious agent. This limitation of liability shall not apply if the safekeeping by the Hotel constitutes a cardinal obligation in a specific individual case.
2. Decoration materials carried on the premises must comply with the requirements of the fire department. The Hotel is entitled to demand official proof of this. Due to possible damage, the installation and attachment of objects must be agreed with the Hotel in advance.
3. Any exhibit items or other items brought along must be removed immediately after the end of the Event. If the Organizer fails to do so, the Hotel may remove and store the items at the Organizer's expense. If the items remain in the event room, the Hotel may charge room rent for as long as they remain in the event room. The Organizer is free to prove a lower, the Hotel a higher damage.
- X. Liability of the Organizer for damage
1. The Organizer is liable for all damage to buildings or inventory culpably caused by event participants or visitors, staff, other third parties from it area or itself.
2. The Hotel may require the Organizer to provide reasonable security deposits (e.g., insurance, deposits, guarantees).
- XI. Final provisions
1. Amendments or additions to the contract, the acceptance of the application or these Terms and Conditions for Events should be made in writing. Unilateral changes or additions by the Organizer are invalid.
2. The place of performance and payment is the registered office of the Hotel.
3. The place of jurisdiction is exclusively the registered office of the Hotel for commercial transactions, even in case of disputes about cheques and bills of exchange. If a contracting party fulfills the requirements of Section 38 (1) of the German Code of Civil Procedure and does not have a general place of jurisdiction within Germany, the place of jurisdiction shall be the registered office of the Hotel.
4. German law shall apply.
5. We are neither willing nor obliged to participate in consumer arbitration within the meaning of the German Act on Alternative Dispute Resolution in Consumer Matters (VSGB).
6. Should individual provisions of these General Terms and Conditions for Events be legally ineffective or null and void, the validity of the remaining provisions remains unaffected. To the rest, the statutory regulations shall apply.
As of: 20 September 2025
Applicability
- These Terms and Conditions apply to contracts with Platzl Hotel Inselkammer KG, Sparkassenstr. 10, 80331 Munich, phone: +49 (0)89/23703 701, email: servus@platzl.de (“the Hotel”) regarding the leaving for use of hotel rooms on basis of a rental agreement for lodging, as well as all other services and supplies provided by the Hotel to the Customer in connection therewith (“the Hotel Accommodation Agreement”). The term “Hotel Accommodation Agreement” encompasses and replaces the following terms: lodging agreement, guest accommodation agreement, hotel agreement, and hotel room agreement.
- These Terms and Conditions also apply to bookings made through online booking systems, third-party portals (OTAs), or other electronic distribution channels.--
- Subletting or subleasing the rooms left for use, as well as using them for purposes other than lodging, requires the Hotel’s prior written consent. Section 540 (1) Sentence 2 of the German Civil Code (BGB) is excluded in those cases in which the Customer is not a consumer within the meaning of Section 13 of the German Civil Code (BGB).
- The Customer's terms and conditions apply only if they have been expressly agreed upon in writing in advance.
Conclusion of a contract, contracting party
- The contract is concluded when the Hotel accepts the Customer's request. The Hotel is free to confirm the room booking in text form. The Hotel may accept the Customer's offer within 3 days of receiving it. The language of this contract is German.
- The display of available rooms on the booking page of the Hotel's website does not yet constitute a binding contractual offer, but rather an invitation by the Hotel to submit an offer. By clicking the “Jetzt kostenpflichtig buchen” button (Book Now (Subject to Charges)) on the booking page of the Hotel’s website, the Customer submits a binding offer to make a reservation. During the booking process, until the form is submitted, the Customer can use the browser’s “Zurück” button (Back button) to correct or delete their entries, or to cancel the booking process entirely. The Customer will receive a booking confirmation after making a reservation. After the contract is concluded, the Hotel will save the contract text and send it to the Customer as a PDF file by email.
- The contracting parties are the Hotel and the Customer. If a third party has made a reservation on behalf of the Customer, that third party is jointly and severally liable with the Customer to the Hotel for all obligations arising from the Hotel Accommodation Contract, provided the Hotel has received a corresponding statement from the third party.
- In the case of distance sales contracts (Section 312c of the German Civil Code (BGB)), the Customer has no statutory right of withdrawal pursuant to Section 312g(2)(9) of the German Civil Code (BGB).
Services, prices, payment, set-off
- The Hotel is obliged to provide the rooms booked by the Customer and to render the services agreed upon.
- The Customer is obliged to pay the Hotel’s prices applicable and/or agreed upon for the leaving for use of the room/s and any further services used by the Customer. This shall also apply to any services ordered by the Customer and outlays paid by the Hotel to third parties.
- The agreed prices include the respective statutory value added tax (VAT). This does not include any local taxes that the guest is required to pay directly under the applicable local tax law.
- If the period between the conclusion of the contract and its fulfillment exceeds 4 months and if the price generally charged by the Hotel for such services increases, the Hotel may increase the contractually agreed price adequately, but by no more than 10%.
- The Hotel may also change the rates if the Customer subsequently requests changes to the number of rooms booked, the Hotel's services, or the length of the guests' stay, and the Hotel agrees to such changes.
- If technical errors - particularly in connection with online reservations or price transfers - result in obviously incorrect price quotes, the Hotel is entitled to contest the contract or withdraw from it.-
- Hotel invoices without a due date are payable without deduction within 10 days of receipt of the invoice. The Hotel is entitled to demand immediate payment of accruals receivable at any time. In the event of late payment, the Hotel is entitled to charge late payment interest in accordance with Section 288 of the German Civil Code (BGB); the Hotel reserves the right to claim additional damages.
- The Hotel is entitled to demand a reasonable advance payment or security deposit (e.g. in the form of a credit card guarantee) from the Customer upon conclusion of the contract. The amount of the advance payment and the payment dates may be agreed in text form in the contract.
- In justified cases - such as when the Customer is in arrears or the scope of the contract is expanded - the Hotel is entitled, even after the contract has been concluded and up until the start of the stay, to demand an advance payment or security deposit in accordance with subparagraph (h), or to increase the agreed-upon advance payment or security deposit to the full amount of the agreed-upon compensation.
- The Customer may only offset or reduce a claim of the Hotel with an undisputed or legally enforceable claim.
Withdrawal by the Customer (counter-order, cancellation)
- The Customer's withdrawal from the contract entered into with the Hotel requires the Hotel's written consent. Where the Hotel does not grant such written consent, the agreed-upon price specified in the contract must still be paid, even if the Customer does not make use of the contractual services.
- This does not apply in cases where the Hotel is in default of performance or where the Hotel is unable to provide the services for reasons attributable to the Hotel.
- If the Hotel and the Customer have agreed on a date for the withdrawal from the contract in writing, the Customer may withdraw from the contract until then and no claims for payment or for damages shall arise in favour of the Hotel. The Customer’s right of withdrawal expires if the Customer does not exercise that right in writing with the Hotel by the agreed-upon date, unless the Hotel is in default of performance or is unable to provide the services for reasons attributable to the Hotel.
- For rooms not used by the Customer, the Hotel must credit the Customer the revenue generated from renting those rooms to other guests, as well as the expenses saved.
- The Hotel is free to calculate the damages it incurs - which the Customer is required to reimburse - on a lump-sum basis. The Customer is then obligated to pay 90% of the contractually agreed-upon price for lodging with or without breakfast, 70% for half-board arrangements, and 60% for full-board arrangements.
- The Customer is free to prove that no damage occurred or that the damage incurred by the Hotel is less than the flat fee charged.
Withdrawal by the Hotel
- If the Customer’s right to cancel within a specified period has been agreed upon in writing, the Hotel is, for its part, entitled to cancel the contract during that period if it receives requests from other customers for the rooms booked under the contract and the Customer does not waive their right to cancel upon the Hotel’s inquiry.
- If an agreed advance payment is not made even after the expiry of a reasonable grace period set by the Hotel with a warning of refusal, the Hotel is also entitled to withdraw from the contract.
- Furthermore, the Hotel is entitled to withdraw from the contract for good cause for objectively justified reasons, e.g. if
- fulfillment of the contract is impossible due to e.g. force majeure or other circumstances beyond the control of the Hotel;
- rooms are booked under misleading or false statements of material facts, e.g. regarding the person of the Customer or the purpose;
- the Hotel has reasonable grounds to believe that the use of the Hotel’s services may jeopardize the smooth operation of the business, the security or the reputation of the Hotel in public, without this being attributable to the Hotel's sphere of control or organization
- the purpose or reason for the stay is unlawful
- there is a violation of paragraph 2 of the “Applicability” section above
- The justified withdrawal of the Hotel does not justify any claims for damages by the Customer.
- The Hotel reserves the right to temporarily restrict the provision of individual services or to close certain facilities (e. g. restaurant, wellness areas, event spaces) for objectively justified reasons such as renovations, maintenance work, events, force majeure, or for reasons related to sustainability.- This does not give rise to any claims for price reductions or for -damages.
Provision, handing over and return of rooms
- The Customer will not acquire the right to be assigned specific rooms.
- Booked rooms are available to the Customer from 03:00 p.m. of the agreed the day of arrival onwards. The Customer has no right to be provided with the room before 03:00 p.m.
- On the agreed day of departure, the rooms must be vacated and made available to the Hotel by 12:00 a.m. at the latest. Thereafter, the Hotel may charge 50% of the full accommodation rate by 06:00 pm and after 06:00 pm 100% for the additional use of the room plus the damage incurred by the Hotel. The Customer is free to prove to the Hotel that the Hotel suffered no damage or only a significantly lower damage.
Liability of the Hotel, limitation
- The Hotel's liability is limited to cases of willful misconduct and gross negligence on its part or on the part of its legal representative or agents. This expressly does not apply to liability for damages resulting from injury to a person’s body, health, or life, or in the event of a breach of cardinal obligations. Cardinal obligations are any obligations typical for the contract which make the proper execution of the contract possible in the first place and on the fulfillment of which the Customer relies and may rely. In the event of liability for ordinary negligence - excluding liability for injury to person, health, or life - liability is limited to any foreseeable damage typical for this type of contract. Should any disruptions or deficiencies arise in the Hotel’s services, the Hotel will make every effort to remedy the situation upon becoming aware of them or upon receiving an immediate complaint from the Customer. The Customer is obligated to take all reasonable steps to resolve the problem or minimize any potential damage.
- The Hotel is liable to the Customer for items brought onto the premises in accordance with statutory provisions, i.e. up to one hundred times the room rate, with a maximum of EUR 3,500, and up to EUR 800 for cash and valuables. Cash and valuables may be stored in the Hotel or room safe up to a maximum value of EUR 5,000; in this case, the liability limits specified in the preceding sentence do not apply. The Hotel recommends taking advantage of this opportunity.
- Claims for liability shall be barred unless the Customer notifies the Hotel immediately upon becoming aware of the loss, destruction, or damage (Section 703 of the German Civil Code (BGB))
- No custody agreement comes into existence when a parking space is made available to the Customer in the Hotel garage or on a Hotel parking lot, even if such parking space is billed. The Hotel is not liable for the loss of or damage to motor vehicles parked or maneuvered on the Hotel premises, or to their contents, except in cases of willful misconduct or gross negligence. This shall also apply to any vicarious agents of the Hotel.
- Wake-up calls are handled by the Hotel with the utmost care. Claims for damages, except in cases of gross negligence or willful misconduct, are excluded.
- Messages, mail, and packages for guests are handled with care. The Hotel will handle the delivery, storage, and - upon request - the forwarding of these items for a fee. Claims for damages, except in cases of gross negligence or willful misconduct, are excluded.
- Any claims against the Hotel shall be time-barred within 1 year commencing upon the start of the statutory limitation period. This does not apply in the event of injury to the body, harm to health, or loss of life, or in the event of a breach of duty by the Hotel, its representative, or its vicarious agent committed intentionally or through gross negligence.
Householder’s rights & code of conduct, pets
- The Hotel holds the householder’s rights. In the event of a disturbance of the peace, inappropriate behavior, or a violation of legal regulations or legitimate instructions from the Hotel staff, the Hotel is entitled to terminate the lodging agreement without notice. In this case, there is no right to a refund.
- Pets are permitted only with the Hotel's prior approval. The guest is liable for any damage caused by pets or for any additional cleaning costs incurred. The Hotel is entitled to bill an appropriate cleaning charge (lump sum) for that.
Final provisions
- Amendments or additions to the contract, the acceptance of the request or these Terms and Conditions for Hotel Accommodation should be made in in text form. Unilateral changes or additions are invalid.
- The place of performance and payment is Munich.
- The place of jurisdiction is exclusively the registered office of the Hotel for commercial transactions – even in case of disputes about cheques and bills of exchange. If a contracting party fulfills the requirements of Section 38 (1) of the German Code of Civil Procedure and does not have a general place of jurisdiction within Germany, the place of jurisdiction shall be the registered office of the Hotel.
- The Hotel is neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.
- German law shall apply. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.
- Should individual provisions of these General Terms and Conditions for Hotel Accommodation be legally ineffective or null and void, the validity of the remaining provisions shall remain unaffected. To the rest, the statutory regulations shall apply.
- In addition to these General Terms and Conditions, the Hotel’s current Privacy Policy and the guidelines on electronic communication (email, CRM systems, newsletters) apply.--
Munich, this 15 July 2026